Overview
Error Codes
Description and troubleshooting suggestions for the error codes you may encounter on our platform
Powerdrill Enterprise uses standard HTTP response codes to indicate the result of an API request. In general, codes in the 2xx range indicate success; codes in the 4xx range indicate client-side errors (for example, invalid arguments); codes in the 5xx range indicate server-side errors (these are rare).
API errors
| Code | Meaning |
|---|---|
400 Bad Request | Invalid parameters provided. |
401 Unauthorized | Invalid API key. |
402 Request Failed | The parameters were valid, but the request couldn’t be completed. |
403 Forbidden | The API key lacks the necessary permissions to perform this action. |
404 Not Found | The requested resource doesn’t exist. |
409 Conflict | The request conflicts with another (for example, using the same idempotent key). |
429 Too Many Requests | Too many requests sent in a short time. We recommend implementing exponential backoff. |
500, 502, 503, 504 Server Errors | Something went wrong on Powerdrill’s end (rare). |
Error types
| Error type | Description |
|---|---|
authentication_error | An authentication error indicates your API key is invalid, expired, or revoked. This could be caused by a typo, formatting mistake, or a potential security issue. |
invalid_request_error | Invalid request errors arise when your request has invalid parameters. |
internal_server_error | An internal server error indicates something went wrong on our end while processing your request. This could be due to a temporary issue, a bug, or a system outage. |
idempotency_error | Idempotency errors occur when the same Idempotency-Key is used for a request with a different API endpoint or set of parameters than the original request. |
rate_limit_error | A rate limit error indicates that your team has reached the assigned limit of 20 API requests per second. |
permission_error | You are not authorized to do this operation. (Action: %s, Resource: %s.) |
Client-side error codes
| Error code | Error message | HTTP status code | Description | |
|---|---|---|---|---|
300001 | Invalid parameters <error_details> | 400 | A required parameter is missing or incorrectly configured. Please verify that all parameters are properly set. | |
300002 | No permissions <error_details> | 200 | You do not have the necessary permissions to perform this operation. | |
300003 | <resource_name> not found | 200 | The specified resource could not be found in your project. Please verify that the resource ID is correct. | |
300004 | Invalid file extension | 200 | The file extension is not supported by Powerdrill. Supported extensions include .csv, .tsv, .md, .mdx, .json, .txt, .pdf, .pptx, .ppt, .doc, .docx, .xls, and .xlsx. | |
300005 | Empty file | 200 | The file is empty. Please check that you have uploaded the correct file. | |
300006 | Insufficient storage space | 200 | There is not enough available storage space to upload the file. Please upgrade your workspace capacity plan. | |
300007 | Failed to upload the file | 200 | An error occured while uploading the file. Please check that the file is in a supported format and try again. | |
300008 | An error occurred while generating the presigned URL | 200 | An error occurred while generating the presigned URL. Check that all parameters are correctly set and try again. | |
300009 | The number of sessions has reached the upper limit | 200 | The maximum number of sessions has been reached. Please delete any unnecessary sessions and try again. | |
300011 | Fail to create datasource | 200 | Failed to create the data source due to an internal error. | |
210020 | Something went wrong during job execution. Please try again. | 400 | Failed to run the job. You can try again later. | |
210021 | Job quota exceeded | 400 | Insuffient job quota. Upgrade your job plan to increase your job quota. | Insufficient job quota. Upgrade your plan to run more jobs. |
210022 | Question too long | 400 | The question exceeds the maximum length of 6000 characters. | |
210023 | Selected files are not all ready | 400 | At least one of the selected files is not synchronized. | |
210024 | Text too long for TTS service, limit is 5k characters. | 400 | The text entered to convert to audio exceeds the upper limit of 5000 characters. Please make it shorter. | |
210025 | Too many selected files in the query | 400 | Too many files selected. | |
210026 | Invalid analysis | 400 | Failed to analyze your data. You can try again later or set stream to true to rerun the job. |
Server-side error code
| Error code | Message | HTTP status code | Description |
|---|---|---|---|
9999 | Internal server error | 500 | The request could not be processed due to an unknown error. |
201 | Rate limit reached for requests | 429 | A rate limit error occurs when you exceed your assigned limit. Currently, each team is allowed up to 20 API requests per second. |
1002 | Expired credentials | 403 | The provided credentials have expired and are no longer valid. You may need to renew or refresh them. |
1003 | Insufficient authentication | 403 | The provided authentication is insufficient or incomplete. Please ensure all required authentication details are included. |
1004 | Bad credentials | 403 | The provided credentials are incorrect or malformed. Please verify that all credentials are correct. |